Privacy Policy

This Privacy Policy describes how Burrow Labs LLC, the company behind Boon-Doc, collects, uses, and protects information when you use our Service. By using Boon-Doc, you agree to the practices described here.

Account information

• Name and email address
• Organization or branch association
• Commercial relationship details (e.g., billing contact, PO number) as provided under your agreement with us

User content

• Files you upload (PDFs, images, documents, and related project files)
• Data contained within those files, including bid packages, submittals, and purchase orders

Usage data

• Activity within the Service, including actions logged in the audit trail
• Log data such as IP address, browser type, and device information

We use the information we collect to:

• Provide, operate, and improve the Service
• Enable document storage, project tracking, and team collaboration
• Invoice and administer our commercial relationship (e.g., accounts receivable)
• Send transactional communications such as account notifications and invoices
• Maintain the audit trail and activity log
• Improve product features and functionality

We do not sell your data. We may share data with trusted service providers who help us operate the Service, including:

• Authentication services
• Cloud storage providers
• Payment or invoicing service providers, if we use them in connection with billing
• Email delivery providers

These providers access your data only as necessary to perform their services and are bound by confidentiality obligations.

We may also disclose information when required by law or to protect the rights and safety of our users or the public.

We retain your data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within a reasonable period, except where retention is required by law or legitimate business need.

You may request deletion of your data at any time by contacting us.

We use industry-standard practices to protect your information, including encryption in transit and authenticated access controls. Roles and permissions within the Service limit data access to authorized team members only. No system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Request export of your project history and files where the Service supports it
• Stop using the Service at any time

To exercise any of these rights, contact us at the address below.

We may use cookies and similar technologies to operate the Service, maintain session state, and understand how users interact with the platform. You can control cookie settings through your browser, though disabling certain cookies may affect Service functionality.

The Service is intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us so we can delete it promptly.

We may update this Privacy Policy from time to time. If changes are material, we will notify you via email or a notice within the Service. Continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

For privacy questions or data requests, contact us at support@boon-doc.com